Advanced Shoplifting Detection AI That Sees What Others Miss

Powered by state-of-the-art pose detection and behavior analysis

Stop shoplifting before it happens with smart behavior analysis that fits right into your existing security setup. Instant, accurate alerts help your team act fast—no noise, just results.

REAL BEHAVIORNot just motion or object detection
< 14 DAYSDeployment Time
FULLY COMPATIBLEWorks with your current cameras + VMS

The Power Behind Real-Time Shoplifting Detection

Our agent doesn’t rely on any one signal to raise an alarm. Instead, it continuously evaluates pose, object, and behavior signals to calculate a suspicious behavior score. Alerts are only triggered when the score crosses a dynamic threshold—reducing false positives and ensuring only real threats are flagged.

Advanced Pose Detection

Understands body language, not just movement

Dragonfruit's Shoplifting Detection agent tracks full-body skeletal posture to spot unnatural or suspicious motions, like bending to conceal items, turning away from cameras, or hovering in high-risk zones. This goes far beyond traditional motion detection.

Precise Object Estimation

Knows what's in hand, and what shouldn't be

Our agent estimates object size, shape, and location in real time, enabling detection of actions like hiding merchandise in bags or swapping products. It spots the interaction between people and products, not just where people move.

Real-Time Behavior Modeling

Catches the why, not just the what

Using historical patterns and contextual clues, Dragonfruit’s Shoplifting Detection AI aget identifies behaviors that match known theft tactics, like circling a display repeatedly, approaching items from blind spots, etc. The AI adapts over time to new shoplifting strategies.

Real-Time Alerts

Act when it matters most.

Get instant notifications when suspicious behavior is detected, with video evidence and incident details for quick decision-making.

Instant in-store alerts (tablet, mobile, dashboard)
Video clip + incident details for rapid decision-making
Configurable escalation rules based on confidence and store policies
Real-Time Alert Dashboard
Adaptive Pattern Recognition

Get Smarter with Every Incident

AI learns from every incident to recognize evolving theft patterns and adapt to your store's unique environment.

Identifies repeat patterns and evolving theft tactics based on entry/exit patterns, dwell time, and movement paths
Builds timelines of suspicious behavior across visits and zones
Continuously adapts to store-specific layouts and habits
Pattern Recognition Analytics
Multi-Zone + Multi-Camera Tracking

One Suspect. One View. Many Angles.

Follow suspects seamlessly across your entire store with advanced person tracking that maintains identity across multiple cameras and zones.

Tracks individuals seamlessly across zones and camera feeds
Full-context incident reviews across space and time
Multi-Camera Tracking View
Checkout & Concealment Intelligence

Stop Theft Before It Leaves the Store

Advanced AI analyzes body language and behavior patterns to detect concealment and checkout fraud before items leave your store.

Detects concealment behaviors and body-language cues
Identifies skip-scanning and under-bagging at all POS areas
Reduces reliance on manual monitoring and post-event review
Checkout Intelligence Dashboard
Evidence & Case Management Tools

Everything You Need to Act Quickly

Comprehensive documentation and case management tools streamline investigations and provide court-ready evidence.

Auto-captures high-res stills and short clips with timestamps
Flags & logs incidents with searchable tags and notes
Export options for investigations or law enforcement
Evidence Management System
Low False Positives, High Configurability

Precision Without the Noise

Fine-tuned AI reduces false alerts while maintaining high detection accuracy across diverse store environments.

Works across body types, angles, and customer behavior
Adjust detection thresholds by area, time, or layout
Fine-tune alert frequency for each store or region
Configuration & Tuning Interface

Cross-Agent Synergy

Even stronger when paired with other AI Agents.

  • Sales Analysis (Exception Based Reporting, Customer Not Present, SCO & Staffed Lane Fraud)
  • Intrusion & After-Hours Monitoring
  • Case Management & Investigations Agents
  • Slip / Trip / Fall Detection

What It Stops — at a Glance

Real-Time Detection of the Costliest Self-Checkout Fraud Types

Scan Avoidance

How Dragonfruit Prevents It

Detects items placed in bags without a scan, using real-time visual verification

Concealment Behavior

How Dragonfruit Prevents It

Flags suspicious movements like placing items in bags, under clothing, or in strollers, especially when far from checkout.

Bypass at Self-Checkout

How Dragonfruit Prevents It

Identifies cases where items are bagged without scanning, skipped on purpose, or blocked from view.

Coordinated Group Activity

How Dragonfruit Prevents It

Spots distraction tactics or multiple individuals working together to obscure actions and steal.

Exit Without Purchase

How Dragonfruit Prevents It

Notices shoppers exiting without scanning or paying, especially after lengthy browsing.

Known Offender Behavior

How Dragonfruit Prevents It

Learns and flags patterns from repeat visitors or previously flagged individuals, even if their appearance changes.

Shoplifting Detection AI Agent FAQs

How accurate is the Shoplifting Detection AI Agent?

Dragonfruit’s AI is trained on real retail incidents and gets smarter over time. It detects up to 10× more suspicious gestures than human observers—while cutting false alarms by 95% or more, delivering enterprise-grade accuracy you can rely on.

Can it track individuals across multiple cameras?

Yes. Our person re-identification engine follows the same individual across different camera angles.

Will it overwhelm my team with false alerts?

No. Our behavioral AI is tuned for low false positive rates. Only high-confidence events are surfaced, so your team stays focused on what matters.

Does this work with our existing cameras and VMS?

Yes. Dragonfruit integrates with leading VMS platforms, using your existing camera infrastructure.

What kind of hardware is required?

All deployments include a Dragonfruit Base Station (Apple Mac Mini with M4 chip) that handles local AI processing—no GPU cloud costs or extra hardware needed.

How quickly can we deploy this?

Most deployments go live in under a week thanks to our plug-and-play architecture that works with your current systems and scales easily across locations.

Can this connect to our GSOC or alerting system?

Absolutely. Alerts can be routed to in-store devices, regional dashboards, or central GSOCs via direct integrations or API.

What kind of support does Dragonfruit offer?

We provide onboarding, training, and ongoing support via our customer success team. Optional 24/7 monitoring and integration support are also available.

Can I use this at multiple locations?

Absolutely. The platform is built for chain-wide rollout and gives you centralized visibility across all your stores.

Is the alerting customizable?

Yes. You can tune sensitivity levels by time, zone, or store to align with your LP team's strategy.

Do I have to pay extra for case management?

Case Management is available as an add-on agent, fully integrated for seamless incident escalation and resolution.

Take Control Now. Book Your Live Demo.

Free Assessment No Commitment Required 24/7 Support