Empower Retail IT Teams with Centralized Control — Minus the Complexity
Whether you're juggling multiple VMS vendors or investigating incidents across hundreds of stores, today's retail IT teams are buried in operational chaos. Dragonfruit AI transforms your infrastructure by reducing friction and streamlining every step.
Proactive Expertise: Most vendors treat support as a ticket queue. Dragonfruit offers responsive, knowledgeable support with clear SLAs and direct technical engagement — not just status updates.
Transparent Pricing: Hidden feature add-ons and hardware requirements inflate budgets fast. With Dragonfruit, all essentials are included — from edge compute to monitoring and support — for predictable, scalable pricing.
Unified Oversight: Multi-site operations often mean fragmented VMS and NVR setups. Dragonfruit consolidates feeds, configurations, and access controls into one pane of glass — regardless of camera vendor.
Built-In Security: Managing role-based access across store, LP, and IT teams shouldn't be an afterthought. Our built-in permissioning and audit logging enforce compliance and reduce risk.
Proactive Monitoring: Too many camera failures are only discovered after a loss occurs. Dragonfruit's AI agents constantly monitor uptime, resolution, bandwidth, and visibility — with automated alerts before problems escalate.
Flexible, Scalable AI: Legacy systems don't scale with growth. Dragonfruit's edge-first Split AI architecture supports thousands of cameras across dozens of AI use cases — without rip-and-replace costs.
AI Agents Purpose-Built for Retail IT Teams
Dragonfruit AI's modular agents give IT leaders complete visibility and control while empowering Loss Prevention, Operations, and Compliance teams with AI at scale.
Smart Case Management
Automatically archive key footage, annotate events, and export clips as shareable digital case files. Cross-site search and AI tagging make investigations instant.
Camera Health Monitoring
AI monitors signal loss, resolution drops, storage gaps, and bandwidth dips in real time. Automated alerts flag issues by site, zone, or camera.
Seamless System Integration
Use your existing ONVIF-compatible cameras and VMS systems. Dragonfruit connects via plug-in — no forklift upgrades, just clean, cloud-optional compatibility.
Launchpad for Custom AI Apps
Give your developers a powerful CV platform to build and deploy their own in-house AI apps — from motion triggers to retail-specific analytics — with full integration into the Dragonfruit ecosystem.
AI Investigations
Find and review critical video evidence in seconds—no more chasing down footage or switching systems. Boost your loss prevention with AI-powered search, automated redaction, and consolidated case timelines that speed up resolution.
Get Started with Ease
Seamless setup, zero disruptions.
Plug-and-Play Setup
Our edge-based Mac Mini arrives preconfigured. Just connect to power, internet, and your existing camera network.
Go Live in Days, Not Months
No third-party installers or phased rollouts. Sites come online fast, with centralized onboarding and testing from our deployment team.
SaaS Model, Hardware Included
No capital expenditures. Our edge devices are bundled into your license. No servers to rack, no GPUs to provision.
Full Support for Complex Environments
Multiple VMS platforms? Limited bandwidth? No problem. We work with your IT team to ensure reliable deployment across the full footprint.