Dragonfruit VMS+
Unlock More Than Monitoring. Activate Intelligence Across Your Entire Video Network with VMS+
Dragonfruit VMS+ isn't just a VMS, it's an AI-powered platform designed for the scale, speed, and complexity of modern retail. Detect threats, investigate faster, reduce loss, and manage infrastructure across all your stores from one unified system.
Uses Your Existing Cameras | No Expensive Hardware | Lowest Total Cost of Ownership
Trusted by Leading Retailers to Protect Assets, Cut Security Costs, and Streamline Operations
Retailers and enterprises worldwide rely on Dragonfruit AI.
Meet the New Standard in Enterprise Video Management Systems and Surveillance
Dragonfruit VMS+ isn't just another video management system. It's a smarter, intelligent platform built specifically for retail loss prevention and asset protection teams, giving you the visibility, intelligence, and control that legacy systems can't.
Want to see how VMS+ compares in your environment?
What's Included in Dragonfruit VMS+
AI Agents Built into Every Deployment
We've carefully selected four high-impact AI Agents to solve real operational challenges in retail, from fraud detection to infrastructure reliability. No integrations, no hidden fees, just actionable intelligence where it matters most.
Video AI Tools
Camera Infrastructure Monitoring, Case Management, AI Investigations
Monitor camera uptime, streamline incident review, and run AI-assisted investigations from a centralized dashboard.
Learn moreIntrusion Alarms
Fencing, Loitering, Wrong Way Movements
Stop threats before they escalate. Dragonfruit detects unauthorized presence around perimeters, in aisles, or after hours, with real-time alerts built for retail security workflows.
Learn moreTraffic Analysis
Traffic Counting + Dwell Times
Track how many people entered, how long they stayed, and where they paused without needing new sensors. Optimize staffing, displays, and layout based on actual traffic flow.
Learn moreSales Analysis
Exception-Based Reporting + Customer Not Present Analytics
Uncover loss and fraud patterns with AI-linked POS alerts, even when no associate or customer is present. Investigate high-risk transactions faster with synchronized video and alert prioritization.
Learn moreAll this in one compact, scalable, AI-powered platform.
Command Your Entire Retail Operation With Dragonfruit AI
Smarter Than Traditional VMS. Built for Scale
Built for the realities of retail operations with enterprise-grade performance and no IT headaches.
Patented Split AI Architecture
Dragonfruit's patented Split AI lets us process video at the edge and only send metadata or event-triggered clips to the cloud, minimizing bandwidth use while delivering high performance.
No CapEx, Just OpEx
You don't need to purchase costly hardware or pay for separate software licenses. Our simple subscription model includes everything: hardware, software, support.
Super Fast Deployment
Retail sites can be live within a day. No long deployment cycles, no infrastructure overhauls. Just fast, frictionless rollout store by store.
Scale Across 100s of Locations
Built for chain-wide consistency, manage, update, and monitor all your locations from one central platform with confidence and clarity.
Enterprise-Grade Security
TLS 1.2+ encryption in transit, AES-256 encryption at rest, role-based access controls, SOC 2 compliance, and GDPR readiness come standard with every deployment.
Looking for a smarter way to scale video intelligence?
Dragonfruit VMS+ FAQs
Is Dragonfruit VMS+ cloud-based or on-prem?
It's a hybrid platform. AI runs locally on included Mac Mini Base stations, while analytics and storage can burst to the cloud using our patented Split AI architecture.
How long does it take to deploy?
Typical rollout is under 1 day per store. Most chains go live in less than a week.
How does this compare to other popular VMS?
Unlike traditional VMS platforms, Dragonfruit VMS+ includes built-in AI capabilities purpose-built for retail: no add-ons, no integrations, no hidden fees.
What kind of support do I get with VMS+?
You get dedicated onboarding and ongoing support from our Customer Success team, with 24/7 monitoring and proactive alerts for camera and system health.
How accurate is the AI in VMS+?
VMS+ uses production-tested AI models built specifically for retail environments. Our traffic counts and event detections are over 95% accurate in real-world deployments.
Can I scale to multiple locations or add more features later?
Yes — VMS+ is built to scale with your business. Start with what you need today, then expand to more stores or upgrade to full AI suites as needed.
Do I need to upgrade my existing cameras?
Not at all. VMS+ works with your current IP camera infrastructure. No expensive hardware replacements required.
Still have questions? Our team can walk you through the tech.
Ready to Upgrade to AI-Powered Video Intelligence?
Dragonfruit VMS Plus helps LP/AP teams go from reactive monitoring to proactive loss prevention at a fraction of the cost of traditional platforms.