Supercharge Retail Operations With Intelligent Video AI
Video AI Tools
Dragonfruit’s VMS+ Video AI Tools unify everything you need for modern retail investigations from real-time oversight to airtight case documentation with no bolt-on software or extra integrations. It’s video management, reimagined for today’s LP and AP teams.
Zero Rip-and-Replace | Full AI Visibility | Included in VMS+
See how it works in your store network. Free 30-minute walkthrough.
Smarter Video. Stronger Outcomes. One Seamless Dashboard.
VMS+ equips your team with tools that reduce investigation time, increase case closure rates, and eliminate costly camera blind spots without adding software, complexity, or operational delays.
Purpose-built for multi-site retail, these tools are designed to help loss prevention and asset protection teams move faster, act smarter, and scale without complexity.
AI Investigations
Review Incidents in Minutes, Not Hours
What it does: Combines real-time monitoring and AI-powered video search to accelerate response.
Why it matters: Losses escalate when evidence takes too long to find.
Live Incident Oversight
- • Monitor multiple stores from one dashboard—no VPNs, no hassle.
- • Role-based access lets teams act fast without IT bottlenecks.
Timeline-Based Reconstruction
- • Sync footage from multiple angles to build a unified incident view.
- • Track people or actions across cameras with precise time alignment.
AI Search Engine
- • Search by object, color, clothing, vehicle type, and more.
- • Petabyte-scale indexing means instant results across stores.
Automated Redaction & Sharing
- • One-click AI redaction. Manual override for compliance.
- • Create shareable, auditable links in seconds.
Case Management
Build, Track, and Share Investigations in One Workspace
What it does: Centralizes all evidence, timelines, and documentation.
Why it matters: Fragmented tools delay resolution and invite risk.
Unified Workspace
- • Keep all videos, notes, files, and reports in one secure place.
- • Designed for multi-store investigations.
Role-Based Collaboration
- • Set access per case, camera, or user group.
- • Share securely with HR, legal, or law enforcement—internally or externally.
Interactive Reporting
- • Export case files with synced video, tags, summaries, and audit trails.
- • Password-protect links for external use.
Timeline-Driven Incident Management
- • Visualize every event with time-stamped context.
- • Group cases under shared categories to streamline recurring issues.
Camera Infrastructure Monitoring
Know Instantly When a Camera Fails Before It Costs You
What it does: Tracks every camera's health across your network.
Why it matters: A downed camera means missed evidence—and missed risk.
Live Uptime Monitoring
See which cameras are down, blurry, or lagging right now.
Instant Alerts on Failures
- • Get notified when key zones go dark or degrade.
- • Prioritize repairs where it matters most.
System Health Reports
- • Daily/weekly logs for IT, audits, or compliance reviews.
- • Spot regional or recurring issues fast.
Zero Infrastructure Disruption
- • Works with your existing cameras.
- • Runs via Dragonfruit's included Mac Mini Base station.
Gain Real-Time Oversight Across Every Store
Retailers choose Dragonfruit's Video AI Tools to speed up investigations, catch issues before they escalate, and close cases with confidence across every store.
Faster Resolutions
Time-aligned investigations shrink the review window from hours to minutes.
Proactive Risk Response
Instant camera failure alerts stop blind spots before they become liabilities.
Seamless Collaboration
Share footage and reports securely across departments and with outside entities.
Built for Multi-Site Retail
Handle hundreds of stores and thousands of cameras, all from one pane of glass.
Explore Other Agents Included in VMS+
Dragonfruit VMS+ is a unified loss prevention suite. Discover what else you can activate, all with one platform, one login, and no extra hardware.
Traffic Analysis
Gain actionable insights into customer behavior with real-time dwell-time tracking and traffic counting across every store. Understand which zones drive engagement, optimize staffing levels based on foot-traffic patterns, and compare performance trends across locations to improve sales conversions.
Learn more →Sales Analysis
Detect exceptions at checkout and uncover customer-not-present fraud without manual reviews. Automatically flag high-risk transactions, identify POS anomalies in real time, and generate reports that pinpoint revenue leakage, so your LP team can intervene before losses escalate.
Learn more →Intrusion Alarms
Detect fence jumps, loitering, and wrong-way movement in real time—no new sensors, no false alarms. Arm, disarm, and monitor every store remotely with secure QR access and AI-verified alerts.
Learn more →Frequently Asked Questions – Video AI Tools
What's included in the Video AI Tools agent?
It combines three core capabilities: AI-powered investigations, centralized case management, and real-time camera infrastructure monitoring—all included in VMS+.
Can I search for footage without knowing exact timestamps?
Yes. Our AI lets you search by visual traits like color, object type, or activity across all cameras and locations—no manual tagging required.
How does case management work across multiple stores?
You can build, assign, and track cases centrally—attaching video clips, notes, and activity logs. Role-based permissions keep investigations organized and compliant across distributed teams.
Will I be notified if a camera goes down or goes blurry?
Yes. The platform continuously monitors uptime, clarity, and connectivity for every camera and sends alerts when any feed degrades or disconnects.