Next-Gen Incident Response: Unified, Intelligent, and Built for Speed

From shoplifting to shrink to internal fraud, the Dragonfruit AI Investigations Agent helps retail teams respond faster, investigate smarter, and protect every location, without expensive hardware upgrades.

Investigate Smarter. Act Faster.

Whether you're verifying a real-time threat or building a bulletproof case, the AI Investigations Agent brings every source of video together—across locations, timelines, and formats—into one powerful dashboard.

  • AI-enhanced filtering by object, color, pattern, & more
  • Real-time live viewing from any site
  • Timeline-based incident reconstruction
  • Petabyte-scale video & metadata search
  • Automated video redaction & evidence sharing
  • AI-enhanced filtering by object, color, pattern, & more

Capabilities Powering Intelligent Investigations

Live Incident Oversight

Stay connected to every location

  • View live feeds across all your sites in one browser
  • No VPNs or custom hardware required
  • Role-based access control and secure encryption built-in
Timeline View

Reconstruct what really happened.

  • Synchronize multi-camera footage into a single, accurate timeline
  • Track people, objects, and actions across angles
  • Document events with shareable, time-aligned reports
Intelligent Search

Find the Footage That Matters

  • Search by what you know—person, color, vehicle, license plate, time of day, and more
  • Pinpoint specific moments across multiple cameras or locations
  • Works seamlessly with your existing VMS and ONVIF-compatible cameras
  • Get to actionable evidence faster—no rewatching hours of irrelevant video
Automatic Redaction

Privacy-compliant, evidence-ready in minutes.

  • AI-powered redaction for faces, people, or objects
  • Manual frame-by-frame editing when precision matters
  • Easily generate secure, shareable video links

Why AI Investigations?

Smarter Use of Existing Cameras

Overlay powerful AI tools on the infrastructure you already have. No rip-and-replace. No costly VMS migration. Just smarter insights from the same feeds.

Affordable AI-Driven Oversight

Gain 24/7 visibility into every store without adding staff. Perfect for high-risk hours, remote sites, or lean security teams.

Accelerate Case Closure

From incident to resolution, reduce time-to-decision with AI-driven tools that cut hours of manual review down to minutes.

Built-In Compliance & Security

Role-based access, TLS encryption, and audit-ready reports ensure your evidence stays safe and admissible.

Connect Every Source

Ingest footage from loose media, phones, or integrated VMS systems, all in one place.

Trusted by Leading Enterprises

Dragonfruit AI is deployed across thousands of cameras and hundreds of locations—handling millions of hours of footage annually.

Built for Teams Who Need Answers. Fast.

Loss prevention today is about more than just catching bad actors—it's about working efficiently, acting quickly, and scaling security with limited resources. But outdated tools slow you down. You're forced to juggle disconnected systems, wait on store staff, or rely on guesswork to find key footage.

The AI Investigations Agent brings speed, context, and visibility to every step of the process, so your team can respond faster and work smarter.

Slow access to footage stalls your response
Even when you know what happened and where, getting the right video means jumping between systems, timelines, or even stores.
AI-assisted video search and incident reconstruction
Search by known details—person, vehicle, time, color—and instantly view related footage across multiple cameras or locations.
Patterns across stores are hard to track.
Identifying repeat offenders or internal fraud across locations means combing through disconnected data
Cross-location insights to spot patterns
Uncover internal theft, repeat offenders, or organized retail crime with AI-powered analysis across your network.
Store teams get dragged into investigations
Managers spend valuable time retrieving video or answering basic security questions—taking them away from customers and operations.
Centralized investigations from your command center
Keep LP workflows consolidated while reducing the burden on in-store teams.
Case building and evidence sharing take too long
Manual redaction, clunky exports, and back-and-forth with law enforcement slow everything down.
Faster, more secure case handling
Create redacted evidence packages with audit trails in minutes, ready to share with HR, legal, or law enforcement.
Coverage is inconsistent across sites.
After-hours events and high-risk zones often go unmonitored, increasing the chance of missed incidents.
Remote, Real-Time Oversight
Monitor stores live from anywhere. Get alerts, review incidents, and take action without switching tools.

Dominate Loss Prevention with a Complete Video AI Suite

AI Investigations agent accelerates your loss prevention efforts with fast video search and incident reconstruction. Pairing it with other Dragonfruit agents gives you a complete, powerful toolkit to confidently protect your business.

Case Management

Simplify investigations even further by managing all your video evidence, documentation, and case workflows in one unified platform. Streamline collaboration across teams, speed up case resolution, and keep every detail audit-ready.

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Camera Infrastructure Monitoring

Keep your camera systems reliable and always ready for investigations with real-time downtime alerts and automated fault detection. Proactively identify issues before they impact your loss prevention efforts.

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Frequently Asked Questions

Got more questions? Reach out.

See AI Investigations in Action